Getting on board

How we hire

Hiring the right colleague matters.

Not just because every new hire affects the team and the business - but because it affects the person stepping into the role.

At Copenhagen Merchants, we take that seriously. We want to be clear about what we look for, how we assess fit, and how we work our way towards a decision.

On this page, you can read more about how to approach the application, what to expect from the assessments, how our interviews work, and some of the questions candidates often have along the way.

Applying well

How to stand out ...

You do not stand out by sounding polished. You stand out by sounding relevant.

The strongest applications usually make it easy for us to see three things: why this role, why Copenhagen Merchants Group, and why you might actually work well here. And yes - one of our Beliefs & Behavior's is That Little Extra. We do notice it.

... some of our advices

Be clear about why you are interested

We pay close attention to whether your interest feels real.

Why this role? Why us? Why now?

You do not need to write a long motivation. But it should be clear why this opportunity matters to you. Generic interest is easy to spot - and easy to forget.

If you are going to invest real energy in an application, it should be because you genuinely want the role.

Make the match plausible

We always start with the CV.

If your CV does not make a potential match plausible, we are unlikely to get to your motivation or your video. That is simply the reality.

So make sure your CV is clear, relevant, and easy to read. Help us see the connection between your background and the role you are applying for.

A strong CV does not need to be flashy. It needs to make sense and match the role (so, we do expect more from Marketing-candidates!).

Do a little more where it counts

If you want to stand out, it is perfectly fine to do a little more.

One of our Beliefs & Behaviours is That Little Extra - and that can show up in an application too. Not through noise or overproduction, but through thoughtfulness, relevance, and a bit of extra effort where it adds value.

That might be a sharper motivation, a better-tailored CV, or a short video that gives us a clearer sense of you.

Use the chance to show up

For most roles, we give candidates the opportunity to upload a video (approx. 60 seconds).

Why not use it?

A good short video can help us understand your energy, your communication style, and your motivation more quickly than written words alone. It does not need to be polished or overproduced. In fact, it is usually better if it is not.

Keep it short. Keep it clear. And use it to say something meaningful.

Send what the role actually calls for

In most cases, a strong application includes:

  • a CV

  • a short motivation or cover letter

  • a video

And for some roles, we will also ask for a portfolio, a GitHub profile, or similar examples of your work. If that is relevant, it will be stated in the job posting.

If we ask for that kind of material and it is missing, your application will typically not be considered.

So read the posting carefully - and make sure you send what is actually needed

The tools we use

We use 2 tools as part of how we hire: a personality test and an ability test.

They help us start the second interview from a more informed place and support a better conversation about how you think, what drives you, and what may help you perform and thrive in the role.

You can read more about each tool via the links here.


Needed time to take the tests

45Minutes

Do yourself a favour: take the tests when your mind is awake, the room is quiet, and the coffee has had a chance to do its job. Some people also find it useful to have a pen and paper nearby.

T.W. Heart

Culture Ambassador

Personality test

How you work - and what drives you

Our personality test helps us understand more about your personality, what tends to motivate you, and what may be important for you to thrive in a working environment.

Ability test

How you think and solve problems

Our ability test gives us useful input on how you work with logic, identify patterns, and approach problem-solving.

Q&A

Should I apply if I do not tick every box?

Yes - if you can make a credible case for why the role makes sense.

Very few candidates tick every box.

What matters more is whether your background, motivation, and judgement make it plausible that you can step into the role and succeed.

If the fit is a stretch in every direction, that usually shows too. But if the match is real, we do not need perfection on paper.

When will I hear from you?

We generally move quite fast.

Unless we are in a holiday period or the role is unusually specific, you will usually hear from us within 3-5 days after applying.

If you have been to an interview, we will always get back to you verbally. The person you meet will also let you know when to expect to hear from us.

In most cases, that will be within 2-4 days - and often the next day.

There is no deadline when should I apply?

We review applications on an ongoing basis and invite relevant candidates to interviews as we go.

So, if a role feels like a strong match, it is generally better to apply sooner rather than later.

Unless otherwise stated, there is no fixed deadline - but that does not mean it makes sense to wait.

Can I get a reason why I was not moved forward?

If you are declined after an interview, we will always give you a reasoned verbal response.

If you are declined after the application stage, the main reason will usually be that we have chosen to move forward with candidates whom we believe are a stronger match for the role.

In most cases, that comes down to things such as:

  • experience from a similar role

  • experience from the industry or a closely related one

  • location and practical proximity to the role

  • relevant language skills

We would like to give everyone more detailed feedback. In practice, that is often difficult, as many of our roles attract 100+ applications.

If there is something specific you would like feedback on, you are of course welcome to reach out by replying to the rejection email you received.

Do I need to wear a suit?

No.

Come as yourself - just in a version that shows good judgement.

Some candidates arrive in a suit. Others do not. That is not what decides whether there is a match.

We care more about how you think, how you show up, and how seriously you take the opportunity than whether you are wearing a tie.

On the side you see two of your coming colleagues, Claus and Michael, in the office on a summer day.

If I need to travel, will you cover the costs?

Yes.

If we ask you to travel as part of the interview process, we will of course cover reasonable travel expenses such as flights, train tickets, and ferry crossings. If needed, we will also cover hotel accommodation.

Unfortunately, we are most often not able to reimburse expenses related to transport by car, due to tax rules.

We will align the practical details with you in advance.

What does the pay package look like?

Our model is built around a fixed salary and a discretionary bonus.

That applies across the company - whether you work in brokerage, shipping operations, software development, finance, or elsewhere in the business.

A discretionary bonus means two things: it is not guaranteed, and it is not based on a fixed matrix. It of course also presupposes that the company has performed well overall.

If that baseline is in place, the size of the bonus depends on a broader overall assessment. That includes, among other things, how well you fill your role, the results you create, whether you do That Little Extra, how you contribute as a colleague, and whether you show Merchanteering-spirit in practice.

We also value people who think beyond their own role and across the business. In other words, we want to reward those who see the bigger picture and act accordingly.

Alongside salary and bonus, there will of course be the usual additions that follow local standards and legal requirements.

Will I get feedback on my test results?

Yes.

If you have completed both our personality test and our ability test and have been invited to the second interview, you will always receive feedback on the results.

During the interview, we will typically give you verbal feedback on the personality test and share the results of the ability test with you.

After the interview, you will also get access to the platform where you completed the personality test. That means you will be able to see the same information that we use as part of the conversation.

If you would like to understand more about what that access gives you - both in relation to Copenhagen Merchants Group and more generally - you can read more via the link below.

How do we work with references?

It varies from role to role and candidate to candidate whether we speak to references.

If we do, it will always be at a very late stage. We will also always agree with you in advance on who we reach out to, and only with your prior consent.

We are equally open to you speaking with colleagues at Copenhagen Merchants Group. We can suggest people who work close to the role, the team, or the manager you would report to.

You are also very welcome to suggest who you would like to speak with yourself - and we will arrange that.

Should I include diplomas, certificates, or similar documents?

No.

Unless it is explicitly stated in the job posting, we would generally prefer that you do not include diplomas, certificates, testimonials, or similar documents with your initial application.

If we decide to move forward together, we will typically ask you to send the relevant documentation later in the process - most often when you return your signed employment contract.

In most cases, that will include documentation of your most recent education and the results you achieved.